ASSIST User Satisfaction Survey
Spring 2005

In our ongoing effort to provide you with the most helpful transfer planning tool possible, we would like your input regarding ASSIST software and services. Please help us by completing the following survey. If this is your first time using ASSIST, use the software first and then return here to complete the survey. If you have a specific question regarding course transfer, please use the online Feedback form located in the left sidebar.

Thank you for your time and assistance in helping us improve ASSIST.

 

I am...

a student
a community college counselor
an academic advisor
a university evaluator
a parent
other (please specify):

 

What brought you to ASSIST on this visit?

I am looking for information about majors at universities
I am planning coursework for next semester
I am exploring transfer options
I am looking up specific transferable courses
My counselor/advisor sent me here
Other (please specify):

 

How did you first hear about ASSIST?

From my counselor/advisor
From a transfer center
From another student
From a link on another Web site
I found it during a Web search
Other (please specify):

 

How often do you use ASSIST?

First Time
Daily
Weekly
Monthly
Each Term
Yearly
Other (please specify):

 

Where do you use ASSIST? (select all that apply)

Home
Office
College counseling center
College transfer center
Other location at a community college
Other location at a university
Library
Other (please specify):

 

Please rank your overall experience using ASSIST


Negative Positive
1 2 3 4 5

Comments:

 

What specific information were you looking for on this visit to ASSIST? (select all that apply)

Articulation agreements (course equivalencies between two campuses)
If so, with what schools?
IGETC courses
CSU GE/Breadth courses
CSU transferable courses
UC transferable courses
American Ideals courses
Information about admissions or financial aid
Information about major opportunities
General transfer information
I wasn’t searching for anything specific
Other (please specify):

 

Did you find the information you were seeking?

Yes No

If Yes, how easy was it to find the information?

Difficult Easy
1 2 3 4 5

Comments:

 

If No, please describe the information you did not find?

 

Did you get current information?

Yes No

Comments:

 

How helpful was the information you got from ASSIST?


Not helpful Very helpful
1 2 3 4 5

Comments:

 

Did you use any of the HELP pages/prompts to get more information?

Yes No

If Yes, please specify which one(s):

 

Did you follow any of the links from the left sidebar help pages?

Yes No

If Yes, please specify which one(s):

 

Did you use or have you ever used the Feedback form?

Yes No

If Yes, did you get a prompt reply?

Yes No

Comments:

 

How useful was the reply you received?

Not useful Very useful
1 2 3 4 5

Comments:

 

Do you plan to see a counselor to discuss the information you got from ASSIST?

Yes No

If No, please specify why not:

 

Was the information you found in ASSIST easy to understand without additional help?

Yes No

If No, please specify why not:

 

Have you used the Exploring Majors feature of ASSIST?

Yes No

If Yes, which path did you select to start your search?
Majors UC Campuses CSU Campuses Community Colleges


Please rank your overall experience using Exploring Majors.

Negative Positive
1 2 3 4 5


Comments:

 

Overall, did using ASSIST:

help you
make no difference
make things more confusing

Comments:

 

Is there additional information you’d like to see in ASSIST?

Yes No

If Yes, please specify what you would like to see:

 

Do you have suggestions for how ASSIST can be improved?

 

Other comments or suggestions: